Trust tiers & settlement

GLHF settles from the most authoritative evidence available for a match. Evidence is ranked by a trust ladder — the stronger the proof, the less human review is needed.

• Parsed match demo (canonical) — the strongest proof; can settle on its own.
• Official game API results — canonical for supported titles.
• Live game telemetry (GSI / live client) — real-time, but only trusted on a server we operate.
• Screenshot / video OCR — a supporting signal.
• Manual self-report — a bare claim, used only when nothing stronger exists.

On a GLHF-operated server, our plugin reports the result and — because we run the box — that live feed is trusted, so the match settles automatically and fast.

On a custom server we don’t operate, a live feed can’t be trusted on its own (the host could shape it). So a result on a custom server settles through a report and a dispute window, and a lone machine feed will never quietly pay out on its own — it goes to review unless it’s backed by a demo or agreed by both sides.

This is deliberate: real money never settles on a result nobody could verify.

After a match, the result is reported. If both sides agree, it settles immediately. If only one side reports, a dispute window opens — the other side has time to confirm or challenge it.

To challenge a result, open a dispute and attach your evidence (for CS2, the match demo). A demo is re-parsed on our end and, if it clearly shows the outcome, it decides the match. Where a result genuinely can’t be established, the wager is voided and every stake is returned.